Service at Phatfour
Keep your Phatfour in top condition with one of our maintenance packages. Choose the package* that suits you:
- Check-up: the quick safety check, ready while you wait
- Service — a thorough service for carefree riding
- Major service — the ultimate treatment for your e-bike
Besides maintenance, you can also come to us for diagnostics, fitting and repairs:
- Battery analysis: insight into the health of your battery
- Parts fitting: we expertly fit the parts you ordered
- Repair: from small to large, we repair your Phatfour
* Parts and materials used are charged separately.
CHECK-UP
€59
The safety check. Ready while you wait (about 30 minutes).
- Checking and adjusting the brakes
- Tyre pressure
- Lubricating the chain
- Testing the lights
- Tightening all bolts and nuts
- Short visual battery check
- Software update
- Checking the freewheel
Service
€99
The complete service for your Phatfour.
- Everything from the Check-up
- Checking the brake pads and replacing if necessary
- Complete cleaning and lubrication of the drivetrain
- Checking the headset and bottom bracket
- Tensioning the spokes
- Test ride afterwards
Major service
€149
The ultimate maintenance treatment for your Phatfour.
- Everything from the Service
- Greasing the headset bearing and replacing if necessary
- Greasing the bottom bracket bearing and replacing if necessary
- Replacing the freewheel sprocket (FLX, FLXS)
- Preventive replacement of the display and lighting cable at the headset
- Replacing cables and outer cables if necessary
- Complete software diagnostics and update
- Extensive test ride and final check
Battery analysis
€29
Diagnostics of your Phatfour battery. Takes one day at most: drop it off in the morning, pick it up at the end of the day.
- Visual battery check
- Battery capacity test
- Checking cell balance*
- Reading charge cycles*
- Advice on maintenance or replacement
Please note: bring your battery fully charged.
* FLX batteries only. For FLB(+) batteries we carry out the other checks.
Parts fitting
€39
Have the parts you ordered fitted by us. Think of:
- Cargo extender
- Front / rear rack
- Lock holder
- Front footpegs
- Alarm box
Repair
€49
At Phatfour you can come for all repairs to your Phatfour e-bike. After we receive and assess your bike, we discuss together what the repair involves, which parts are needed and what the total cost will be. That way you always know in advance where you stand.
- We charge a starting fee of €49.