WE ARE HERE TO HELP
In order to fully enjoy your new e-bike, it is important to maintain your bike properly.
Phatfour's visiting address is: Overtoom 141, 1054HG Amsterdam. Here we only receive customers by appointment.
BOOK NOW! SERVICE AT YOUR PLACE
Do you have a problem with your bike and would you like to have it solved at home? Then you can contact our maintenance partner FietsNED. They have a nationwide bicycle repair service and come to your place to repair your bike. You pay a fixed fee for a visit of one hour - including repair and small parts. To have the assurance of a well-functioning bicycle at all times, we recommend you to subscribe for a maintenance contract. More information can be found in the shop.
Would you rather go to a bicycle repair shop nearby? Then go to one of our service points. These specialists know all the ins and outs of the Phatfour bikes and have parts in stock. Very easy. You can go to
Alkmaar Voltes Barnsteenstraat 1E, 1812 SE Alkmaar
Amstelveen Het Fietshuys, Sandbergplein 24B, 1181ZX Amstelveen
Amsterdam Amsterdam's Scooter City, Overtoom 55, 1054 HB Amsterdam
Amsterdam Wheel to wheel, Jan Pieter Heijestraat 154, 1054 MK Amsterdam
Amsterdam Two-wheelers Emma, Emmastraat 31, 1071 JB Amsterdam
Amsterdam Scooterspot, Pilotenstraat 15, 1059 CH Amsterdam
Breda DeLau Tweewielers, Zonstraat 9, 4818NE Breda
Dordrecht Creepz Streetwear, Vriesestraat 112, 3311 NS Dordrecht
Eindhoven 't Verzet, Edisonstraat 152, 5621 HT Eindhoven
Eindhoven Profile Mekkes & Van Gerwen, Hoogstraat 324, 5654 NJ Eindhoven
Groningen, Spaak, Oude Boteringestraat 66, 9712 GN Groningen
Haarlem Bikeriqez, Vergierderweg 205, 2026 ZD Haarlem
Heemstede Sander Tweewielers, Binnenweg 101, 2101 ZN Heemstede
Hoorn Blue Striker, Grote Noord 130, 1621 KM Hoorn
Oisterwijk Electric Urban Bikes, Prinses Beatrixstraat 34, 5061 TP Oisterwijk
Rotterdam Vlaardingweg 62 Fifth Floor, 3044CK Rotterdam
Sittard Electric Lifestyle, Monseigneur Buckxstraat 8, 6134 AP
Zeist Rijwielpaleis Zeist, Voorheuvel 72, 3701 JG Zeist
Zwolle DC Bikes, Paxtonstraat 3G, 8013 RP Zwolle
Belgium, Antwerp, Electric Lifestyle, Kasteelpleinstraat 75, 2000 Antwerp
MANUALS AND INSTRUCTIONS
We have developed a clean bicycle. This makes it easy to do the maintenance yourself. Think of replacing brake pads, sticking a tire, or lubricating your chain. You can find manuals and instructions here. This way you can be sure that your bike remains in top condition. You can buy most parts in a bicycle repair shop. You can easily order specific parts, such as a new battery, in our webshop.
If you have a complaint about your order, the following procedure applies.
Send us an e-mail: email@example.com Also enclose a copy of your invoice and a clear description of the complaint. Our customer service will process your complaint as soon as possible and contact you about this. If your complaint is justified, our customer service will offer you a suitable solution.
CUSTOMER SERVICE If you have any questions, please contact our customer service. We are happy to assist you.
Telephone: +31 (0) 20 225 10 39