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Phatfour Connected
Phatfour Connected is an anti-theft service and makes your FLB+ and FLX(+) insurable again.
With Phatfour Connected, the risk of theft of your bike is reduced, and the chances of bike recovery are increased.
Why Phatfour Connected?
- Possibility to insure your Phatfour from February 1st 2024.
- In case of a theft report, the electric assistance of your bike is permanently disabled remotely (even if our tracker is removed).
- Always have visibility on the location of your Phatfour.
- Includes a bike recovery service if your Phatfour is stolen.
Phatfour Connected
Check out the frequently asked questions about Phatfour Connected.
Why Phatfour Connected and not a different tracker?
The big difference between Phatfour Connected and other trackers is that our tracker is compatible with the electronic support system of your bicycle. This allows you to have your bicycle permanently switched off remotely in the event of theft.
Even if the tracker is removed, the electronic support system of your bicycle will no longer work.
This is unique and only possible with Phatfour Connected. This functionality reduces the risk of a thief stealing your bike or reselling it. In addition, Phatfour Connected ensures that the FLX(+) is insurable in the Netherlands again.
Phatfour Connected works together with a security company that actively searches for bicycles when they are stolen. This ensures that there is a huge chance that your bicycle will be found and returned in the event of theft.
How does Phatfour Connected works?
1. Je koopt Phatfour Connected op onze website.
2. Je kiest een connectiviteit abonnement voor 1, 2 of 3 jaar.
3. Onze tracker wordt geïnstalleerd in je fiets door ons of een officiële Phatfour dealer.
4. Na installatie wordt je abonnement geactiveerd.
5. Middels de 'findmyvehicle' app kun je altijd zien waar je fiets zich bevindt.
6. Je krijgt een push bericht als je fiets in beweging is.
Bij verzekering:
7. Je kunt in de app direct diefstal van je fiets aangeven.
8. De elektronische ondersteuning wordt op afstand permanent uitgeschakeld.
9. Een bike recovery team gaat op zoek naar je gestolen fiets.
10. De bike recovery team bezorgt je fiets thuis zodra je fiets weer is gevonden.
What does Phatfour Connected cost?
The consumer recommended retail price of Phatfour Connected is € 89,- including VAT & installation.
You can choose from a subscription for 1 year, 2 years or 3 years for connectivity, including bike recovery service.
The subscription prices are as follow:
1 year: € 100,- including VAT.
2 year: € 170,- including VAT.
3 year: € 220,- including VAT.
What are the benefits of Phatfour Connected?
Phatfour Connected biedt meerdere voordelen. Hieronder de belangrijkste voordelen.
- Mogelijkheid om je FLX(+) weer te verzekeren in Nederland.
- Altijd zicht op waar je Phatfour zich bevindt. Ook handig voor als je niet meer weet waar je je fiets hebt gestald.
- Bike recovery service in combinatie met de verzekering
- Na een diefstalmelding kan een dief niet meer fietsen met elektrische ondersteuning. Dit wordt op afstand permanent uitgeschakeld (ook wanneer de tracker wordt verwijderd).
- De tracker is beveiligd tegen sabotage en uitgerust met een oplaadbare accu waardoor deze jaren mee gaat.
- Bij een noodgeval kan de tracker je locatie doorgeven aan hulpdiensten of noodcontacten.
Can I insure my fat bike with Phatfour Connected?
Yes, if you own a FLX(+) bike with Phatfour Connected, you can insure your fat bike again in the Netherlands.
On which bikes can Phatfour Connected be installed?
Phatfour Connected can currently only be installed on the FLB+, FLX and FLX+.
Can Phatfour Connected also be installed on other fat bikes?
No, Phatfour Connected can only be installed on the FLB+ and FLX(+).
Can you take insurance your fatbike without Phatfour Connected?
Nee, zonder Phatfour Connected is het niet mogelijk om je Phatfour bike te verzekeren.
What should I do if my tracker malfunctions?
If your tracker malfunctions, you can have it replaced at the location where you had the tracker installed. The tracker is covered by the legal warranty of 2 years.
Can I have Phatfour Connected installed if I already have a tracker on my bike?
It is possible to have multiple trackers on your bike. This is feasible as long as your current tracker is not installed in the same location as where the Phatfour Connected tracker needs to be installed.
How long does the installation of Phatfour Connected take?
The installation of the Phatfour Connected tracker takes an average of 25 minutes. After installation, the connectivity subscription can be activated.
With which bike recovery service does Phatfour Connected collaborate??
Phatfour Connected collaborates with G4S, the largest security firm in the Netherlands. They specialize in locating, recovering, and returning stolen bikes. With years of experience, G4S successfully recovers a significant percentage of stolen bicycles
What if I sell my bike while my subscription is still active?
When you sell your bike before the end of your subscription, the buyer of your bike will still have access to Phatfour Connected until the subscription expires. After this, the buyer can decide whether to renew the subscription.
How long does my subscription run and will it be automatically renewed?
Je abonnement wordt na afloop van de gekozen periode niet stilzwijgend verlengd.
Can I renew Phatfour Connected?
Yes, if you choose a subscription you can renew it yourself when your subscription ends. Your subscription will not be automatically renewed.
Do you pay monthly or annually for Phatfour Connected?
You pay the full purchase costs of Phatfour Connected in one go. Depending on the subscription you choose, you pay the costs for one year, three years or five years in one go.